In his piece on the topic of pseudoscience, Prof. Steven Dutch of the University of Wisconsin says: Theories that claim to be scientific but fly in the face of scientific consensus are often called pseudoscience This is a strange definition of pseudoscience. It's tempting to try to tighten the definition, but as I'll …

As someone who works in IT, I hear and read a lot of comments about science. One common but unfortunate claim is that “science is not about finding truth.” While I won’t get into the underlying philosophical reasons behind this claim, I do want to at least respond to it on its face. Etymology of the word “science” The …

People use the term “operational excellence” in a lot of different ways. In its vaguest sense, it means continuous improvement as applied to operations. But you’re interested in what it means in the context of technology operations. And I’m here to tell you that it means automation. Operational Excellence is one of the …