netscaler

Citrix Web Interface: Error occurred while making the requested connection

I recently ran into a bizarre issue with users not being able to launch applications from a very old Citrix Presentation Server 4.0 farm when trying to launch from Citrix Web Interface 5.4. They were getting the eminently unhelpful, “An error occurred while making the requested connection.” The Diagnosis In the web interface application logs, I noticed this: An error of type IMA with an error ID of 0x80000003 was reported from the Citrix XML Service at address (servername)